Sector: Financial Services

Service: Software Escrow

The challenge

Problem

Software Escrow and Code Validation Assurances Sought

Bibby Financial Services licenses two business‑critical software applications from a third‑party supplier. As part of strengthening their operational resilience, they sought to implement robust Software Escrow and Code Validation assurances. Having already built a strong relationship with their SES Account Manager and the SES technical team, Bibby were confident that SES Secure had the expertise to deliver a solution aligned with their scope and requirements.

What we did

Solution

A Master Framework Software Escrow Agreement

SES established a Master Framework Software Escrow agreement, giving the application service provider the flexibility to deposit source code and supporting materials for each platform into separate, dedicated repositories. Each year, SES’s specialist Source Code Validation consultants collaborate with the development team to witness and document the full validation process. These records are then securely stored alongside the corresponding source code and materials within each repository.

The result

Outcome

Reduced Cost and Complexity

By consolidating multiple applications under a single Framework Agreement, Bibby Financial Services reduced the cost and complexity associated with managing separate Escrow contracts. The annual validation process provides ongoing assurance that SES can deliver an effective and reliable exit strategy if the Escrow is ever triggered, reinforcing Bibby’s operational resilience and continuity planning.

Service used: Software Escrow

Client testimonial

"The best supplier to partner with to achieve our resilience goals."