More Confidence and Stronger Oversight for Constantine Wind Energy

Sector: Public Services & Utilities

Service: Software Escrow

The challenge

Problem

Need for a More Reassuring Software Escrow Provider

Constantine Wind Energy had relied on their online, self‑service Software Escrow provider for several years, but the experience had steadily deteriorated. The platform offered minimal support, sparse documentation, and a significant lack of communication. As a result, Constantine Wind Energy lacked the reassurance that their Software Escrow Agreement was being properly managed or executed, leaving them without the confidence and oversight they needed.

What we did

Solution

A Bespoke Individual Licensee Software Escrow Agreement

SES were approached by Constantine Wind Energy and their critical software developer to strengthen the level of Escrow protection and ensure the Software Escrow solution would perform reliably if the Agreement were ever triggered.. SES responded by crafting a bespoke Individual Licensee Software Escrow Agreement carefully aligned with the policies of both the Licensor and the Licensee and designed to mirror the terms of the existing software support contract.

The result

Outcome

A Fit‑For‑Purpose Software Escrow Solution with Regular Reporting

Constantine Wind Energy now benefits from a fit‑for‑purpose Software Escrow solution that is clear, robust, and built on a mutually agreed set of terms. It is straightforward to manage and gives the organisation confidence that its mission‑critical application is properly protected both now and in the years ahead. Regular reporting keeps all parties informed, and a dedicated representative is always available to address any questions or concerns.

Service used: Software Escrow

Client testimonial

"Software Escrow with a personal touch."