On-Premise Application Protected for Impress Solutions

Sector: Technology and Software

Service: Software Escrow

The challenge

Problem

Requirement to Safeguard an On-Premise Application

A client of Impress Solutions asked to put a Software Escrow arrangement in place to safeguard an on‑premise application they license. This client already held two active agreements with SES and wanted to extend that same protection to the application provided by Impress Solutions.

What we did

Solution

A Software Escrow Arrangement

After several joint discussions between Impress Solutions, the customer, and SES, a new Escrow agreement was put in place. Since the customer already held agreements with SES and had an established relationship with an existing Account Manager, it was logical for Impress Solutions to work with the same point of contact. This continuity ensured a smooth workflow, strengthened collaboration, and supported a timely, efficient delivery.

The result

Outcome

Licensee Protection and Easier Depositing

The new Escrow agreement provides the licensee with the level of protection required under their contract, while also giving Impress Solutions a clear and uncomplicated process for making deposits in line with those obligations.

Service used: Software Escrow

Client testimonial

“The process of working with SES to protect one of our clients with a Software Escrow Agreement has been extremely smooth and simplified by the excellent level of customer service we have received. SES guided us through the entire process from initial setup to implementation, liaising with both parties and ensured everyone involved was fully informed and kept up to date at all times. We would wholly recommend SES for their Software Escrow and Software Validation services.”