Meeting Contractual Requirements for a Suite of Critical Software Applications for the NHS

Sector: Public Services and Utilities

Service: Software Escrow

The challenge

Problem

Contractual Requirements for a Suite of Critical Software Applications

The NHS commissioned a third‑party developer specialising in EQA Programme Management to build a suite of critical software applications. As part of the contractual requirements, SES was asked to propose a comprehensive Software Escrow Solution that would ensure the application deposited into Escrow was complete, accurate, and capable of being effectively redeployed in the event of supplier failure.

What we did

Solution

An Individual Software Escrow Agreement

SES proposed an Individual Software Escrow Agreement between the three contracted parties, tailored to meet a series of bespoke contractual requirements and ensure the arrangement was fully fit for purpose. As part of the implementation, SES conducted a Remote Source Code Validation exercise, confirming that in the event of a release, both the application and its data could be successfully redeployed within a third‑party environment.

The result

Outcome

Assurance that Escrow Assets are Complete, Accurate, and Fully Re-Deployable

The NHS has complete peace of mind knowing that the assets held under Software Escrow are complete, accurate, and fully re-deployable. SES’s comprehensive Remote Code Validation testing provides a fully documented audio and visual build report, giving the NHS clear evidence that the application can be successfully rebuilt and deployed whenever required.

Service used: Software Escrow

Client testimonial

"Protecting our most critical applications is very important to the continuity and operation of our organisation. Utilising the comprehensive Escrow services available by SES will not only secure our software in Escrow but ensure it is tested and useable in the event we ever need to call on it. SES ensured a clean, cost-effective and professional service which provides the right protection for us for the future."