A Smooth Escrow Arrangement With Minimal Internal Administration for Numecent

Sector: Technology and Software

Service: Software Escrow

The challenge

Problem

The Need for a More Streamlined and Efficient Software Escrow Provider

Numecent had relied on their previous Software Escrow supplier for several years before deciding to move their protection to SES. Seeking a provider capable of delivering a more streamlined and efficient service, they reviewed the market and ultimately selected SES to oversee and manage all their Software Escrow requirements.

What we did

Solution

A Free Escrow Transfer and a Master Services Agreement

SES offered Numecent and their customers the Free Transfer Offer and established a Master Services Agreement to consolidate Numecent’s entire Software Escrow portfolio under one unified contract. This approach was particularly attractive to Numecent, as it created a smooth, efficient registration process and allowed customers to protect multiple Numecent applications within a single Software Escrow Agreement, eliminating the cost and complexity of managing numerous individual contracts.

The result

Outcome

A Smooth Escrow Arrangement With Minimal Internal Administration

Numecent now benefits from a Software Escrow solution that demands virtually no internal administration. SES oversees the entire process on their behalf, ensuring everything runs smoothly, and Numecent’s customers are satisfied with the level of service they receive.

Service used: Software Escrow

Client testimonial

"Numecent have been working with SES for 3 years now to deliver Escrow solutions to our European customer base. This has been an excellent decision – SES services are appropriate, easy to understand and friction-free. We have spent almost zero management time on SES because they are knowledgeable, competent, keep their promises and just get on and do it. I would also add that our customers who use the service are satisfied with it – particularly as it is also excellent value for money. We would recommend SES unreservedly to any ISV who needs an Escrow solution."