SaaS Resilience and Contractual Obligations Fulfilled for S2 Partnership

Sector: Technology & Software

Service: Software Escrow

The challenge

Problem

Protection Needed for a Hosted Application

The S2 Partnership supports clients in managing safety and environmental risks through assessments, audits, consultancy services and specialist risk‑management software. As part of a Software Deployment and Licence Agreement, the company was required to place its hosted application under a SaaS Software Escrow Agreement. After reviewing several providers, S2 selected SES to deliver and manage the Escrow arrangement.

What we did

Solution

A SaaS Escrow Model

SES implemented a SaaS Escrow model that securely protected both the application’s Source Code and its data. To give the customer complete confidence that the application could be redeployed independently if ever required, SES carried out a Remote Code Validation and redeployment exercise. A full audio‑visual recording of the validation process, along with the results, is now held securely in Escrow for use in the event of a release.

The result

Outcome

Contractual Obligations Fulfilled

SES delivered a cost‑effective, straightforward and highly professional SaaS Escrow Agreement that fulfilled all contractual obligations and strengthened the S2 Partnership’s operational resilience, both for today and for the future.

Service used: SaaS Escrow

Client testimonial

“Our ethos has always been to keep things simple for our clients which is why we turned to SES for our Software Escrow protection. Not only did SES provide a highly effective and professional Escrow service, but also provided thorough Validation of our source code to ensure it can be rebuilt into a working application should our customers need to draw upon it. We would happily recommend SES as high-quality Software Escrow and Validation partners.”