Critical Marketing Operations Safeguarded for Symphony

Sector: Manufacturing & Consumer Goods 

Service: Software Escrow

The challenge

Problem

Protection for Critical Marketing Operations Required

Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. When they brought in a creative multi‑channel marketing solution provider, they needed a simple and cost‑effective way to secure ongoing access to the supplier’s source code. In the event the supplier could no longer continue trading, Symphony wanted assurance that their critical marketing operations would remain protected.

What we did

Solution

L1 Software Escrow Solution

SES delivered its L1 Escrow service which is a straight-forward, source‑code‑focused Escrow solution, designed for quick and efficient implementation. The supplier agreed to deposit updated source code with SES at an agreed frequency, while Symphony retained the ability to request additional updates at no extra cost. This ensured their continuity protections remained fully current and aligned with their operational needs.

The result

Outcome

Marketing Systems Secured

Symphony achieved the right level of protection for their business with minimal complexity and rapid deployment. Their business continuity priorities were met, giving them confidence that essential marketing systems would remain secure under any circumstance.

Service used: Software Escrow

Client testimonial

“SES implemented L1 Escrow, a streamlined and cost-effective service that provided the security we were looking for.”