How Wilton Bradley's API Integration was Fully Protected with a Software Escrow Agreement

Sector: Retail

Service: Software Escrow

The challenge

Problem

Guaranteed Access to API Needed

Wilton Bradley worked closely with a development partner to build an API integration for NetSuite, which included several locked scripts essential to their operations. To safeguard their long‑term access to this critical functionality, they sought an Escrow arrangement with SES. Their goal was simple: if the partner could no longer provide support, Wilton Bradley needed guaranteed access to the API and the ability to maintain all associated services and operations.

What we did

Solution

A Software Escrow Agreement

SES collaborated with both Wilton Bradley and the development partner to fully understand the technical and operational requirements. An Escrow Agreement was then implemented, ensuring that Wilton Bradley’s investment and their reliance on the API was fully protected. The arrangement met their business continuity needs and delivered the reassurance they required.

The result

Outcome

Outcome - System, Investment, and Operations Secured

Wilton Bradley now benefits from the confidence that their system, investment, and operations are secure. Whenever the API source code receives a significant update, SES receives the latest version for Escrow, ensuring that protections remain current and robust.

Service used: Software Escrow

Client testimonial

"SES took the time to fully understand our requirement and provide a cost effective and accurate software escrow solution"